Marshall Kelloway: Insulting people is not ok but we are free to insult their idea, work and everything else
For example, if you are an artist and somebody says you art sux, then it hurts a lot but it is part of the job. However, if somebody says "you sux", then it is not a critic but personal
/1 Jane could also be right because honestly, Pokemon is a MASSIVE franchise and could have done better.
Conversely, Anne could be wrong because buying SwSh tells them that it's okay to be "just okay", and nobody really wants a beloved franchise like Pokemkn to be "just okay". /2
As always, context is important. On the one hand, you don't want to bitch about things not being up to a high standard, but on the other hand, you do deserve a decent AAA game for a AAA price.
Take Pokemon Sword/Shield. Jane could be wrong because it's an alright game all things considered. /1