Here is a relevant link for today's comic.
Here is the tl;dr: A game dev threatens to kill Valve boss, has his game removed from Steam.
Did Gabe did the right action there? I guess a better question would be "what would YOU do if someone did the same to you?"
Even if the threat is empty, is that the kind of person you want to make business with? Worse, if Valve listened to his complain after the threat it may give the message this is the way to talk to Valve about anything. Someone hacked my account and stole my hats? Better fix it or else...
The whole online death threats is a bizarre thing. I don't expect most of them to be actual threats BUT the gesture itself is offensive and intimidating.
In the end, I'd probably would done the same.
And deleted his hats too.